" If you are thinking about joining the Claims Academy, do it. It will be one of the best experiences of your life and ICW Group is the place to be."




Our mission is to develop a curriculum that will provide our participants with the skills and knowledge that will produce outstanding claims handling results and drive exceptional customer experiences. Our commitment is to foster a culture that encourages individual growth to ensure present and future success. Our goal is to empower our participants to embody the behaviors aligned with ICW Group's core competencies – Focus, Honor, Integrity, Passion.


THIS PROGRAM INCLUDES:

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GUIDED MENTORSHIP


You'll be learning the ins and outs of claims from seasoned claims professionals.

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CUSTOMER SERVICE


Develop exceptional customer service skills through detailed courses and hands-on experience.

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CLAIMS PROFESSIONAL


Following this program, you'll have all the tools you'll need to excel in your new claims career.

WHERE CAREERS ARE MADE!

The Claims Academy Program at ICW Group prepares aspiring professionals for a career as a Claims Examiner in Workers' Compensation. We are seeking energetic, customer focused individuals with a passionate desire to help others and who are looking to begin an exciting new career.

Interested? We are currently accepting applications for Claims Examiner Trainees in the following locations.